Start with your priorities
Direct or connecting flights, flexible dates, checked bags and seats together can change which itinerary suits you. Decide what matters before comparing quotes.
For USA travelers · Independent assistance
Aer Lingus travel help.
A clearer next step.
Planning an Aer Lingus trip? Talk through routes, dates, baggage and fare choices before you book. For an existing ticket, start with the original seller.
You’re calling independent travel assistance, not Aer Lingus. Agency fees may apply.
Plan thoughtfullyKnow your optionsTravel prepared
Closer to your next chapter.Illustrative Irish coastal scene
Plan the booking, not just the flight
Turn your travel idea
into a clearer brief.
Bring your route and dates. Talk through the details that affect the total price and the way you travel.
Compare the whole cost
Ask for the fare, taxes, optional extras and independent service fees. A lower starting fare is not always a lower total.
Know who handles the ticket
Confirm the issuer and the contact for later changes. Check names, airports and dates in writing before authorizing payment.
Independent assistance, not Aer Lingus. No live fare or booking guarantee. Service fees may apply.
Start with your situation
What do you
need help with?
Choose a topic to find the right guidance and contact route.
Compare dates, baggage needs and ticket conditions before you book.
Explore booking help →From the first question to the next step
Help for the trip
you’re actually taking.
Understand the details that affect your journey, with clear questions to ask before you commit.
Booking a flight
Start with your whole trip, not just the first fare you see.
Read the guide →Change a flight
Work out who can change the ticket, then compare the full cost.
Read the guide →Cancel or request a refund
Separate a voluntary cancellation from a flight the airline cancelled.
Read the guide →Name corrections & changes
A spelling fix and a different traveler are different requests.
Read the guide →Baggage allowance
Check the fare, flight operator and every part of the itinerary.
Read the guide →Seats & extras
Choose the seat you need with a clear view of the cost.
Read the guide →Make the conversation count
A little preparation.
A lot more clarity.
Before you call, gather the details that turn a broad question into a useful answer.
Use the call-preparation checklist →- 01
Tell us what you need
Have your route, travel dates, original seller and preferred outcome ready.
- 02
Understand who can help
Confirm who has authority to work on the ticket and what options apply.
- 03
Review before you approve
Ask for an itemized price and written confirmation of the proposed service.
Looking for Aer Lingus itself?
The right channel
makes a difference.
For airline check-in, baggage tracing, AerClub accounts or day-of-travel operations, start with official airline support.
Find official Aer Lingus helpRead before you fly
Small details.
Better-prepared journeys.
Regional 10 kg update
Older 7 kg advice may no longer describe your journey.
Read the guide →Connecting in Dublin
Map the connection in the direction you are actually traveling.
Read the guide →Compare fare options
Choose on total cost and ticket conditions, not the label alone.
Read the guide →Straight answers
Know who
you’re calling.
Is this the official Aer Lingus website?
No. aerlingusus.com is an independent travel-assistance website. It is not affiliated with or endorsed by Aer Lingus.
What does the phone number connect to?
The number +1 (866) 992-0376 is provided for independent travel assistance. It is not Aer Lingus customer service.
Can I use the airline directly?
Yes. Our official-contact page links to Aer Lingus’s own support routes. You can choose the provider that fits your needs.
Will there be a service fee?
Independent agency fees may apply. Request the full price, including airline charges and any separate service fee, before authorizing work.